### Detailed Problem Statement ###

I followed step by step the metalink note to install oracle RDBMS on Itanium with Montecito Processors (id:400227.1)
without success.

The symbolic link to remove is not in Disk1 (9.2.0.2)
The runInstaller from Disk1 (9.2.0.2) doesnt work, without visible errors.

### Steps to Reproduce ###

The prerrequisites were checked:

Verifico kernel
[root@iamachin vx]# uname -a
Linux iamachin 2.6.9-42.EL #1 SMP Wed Jul 12 23:25:09 EDT 2006 ia64 ia64 ia64 GNU/Linux

Verifico swap

[root@iamachin vx]# /sbin/swapon -s
Filename Type Size Used Priority
/dev/mapper/VolGroup00-LogVol01 partition 2031584 0 -1
[root@iamachin vx]#

[root@iamachin vx]# rpm -qa|grep binutils
binutils-2.15.92.0.2-21
[root@iamachin vx]# rpm -qa|grep compat-db
compat-db-4.1.25-9
[root@iamachin vx]# rpm -qa|grep control-center
control-center-2.8.0-12.rhel4.5
[root@iamachin vx]# rpm -qa|grep gcc-c++
gcc-c++-3.4.6-3
[root@iamachin vx]# rpm -qa|grep gcc
libgcc-3.4.6-3
gcc-c++-3.4.6-3
compat-gcc-32-3.2.3-47.3
gcc-3.4.6-3
gcc-java-3.4.6-3
compat-libgcc-296-2.96-132.7.2
gcc-g77-3.4.6-3
compat-gcc-32-c++-3.2.3-47.3
[root@iamachin vx]# rpm -qa|grep glibc
glibc-headers-2.3.4-2.25
glibc-2.3.4-2.25
glibc-common-2.3.4-2.25
glibc-devel-2.3.4-2.25
glibc-kernheaders-2.4-9.1.98.EL
[root@iamachin vx]# rpm -qa|grep make
automake-1.9.2-3
automake14-1.4p6-12
make-3.80-6.EL4
automake17-1.7.9-5
automake16-1.6.3-5
automake15-1.5-13
[root@iamachin vx]# rpm -qa|grep jdk
[root@iamachin vx]# echo $DISPLAY

[root@iamachin vx]# export DISPLAY=15.59.6.74:0.0
[root@iamachin vx]# xclock
Error: Can't open display: 15.59.6.74:0.0
[root@iamachin vx]# export DISPLAY=16.179.82.109:0.0
[root@iamachin vx]# xclock

Kernel settings:

SEMMNI 128 ok

SEMMNS 32000 ok

SEMMSL 250 ok

SEMOPM 100 ok

SEMVMX 32767 (I COULDN´T SET THIS PARAMETER)

SHMMAX 2147483648 One-half the size of your system's physical memory. ok

SHMMIN 1 ( I COULDN´T SET THIS PARAMETER)

SHMMNI 4096 ok

SHMSEG 4096 (I COULDN´T SET THIS PARAMETER)

# more /etc/issue
Red Hat Enterprise Linux AS release 4 (Nahant Update 4)
Kernel \r on an \m

#Usuario oracle generado:
grep oracle /etc/passwd
grep dba /etc/group

# free
total used free shared buffers cached
Mem: 33325984 653600 32672384 0 37920 189120
-/+ buffers/cache: 426560 32899424

SO I BEGAN WITH THE STEP [1] :
set the environment variable LD_ASSUME_KERNEL

2] I downloaded the patch 5390052 and unzip onto:/u01/stage

2.1 - the JRE and the JDK installation into the new home: /u01/app/oracle/product/9.2.0 was successfull.

So: I followed with the next step:

"Download the 9.2.0.2 RDBMS CD to local ...."
So, I move the Disk1 that was generated by the patch, like Disk1.patch
and ran cpio -idcmv mriggi@datastar.com.ar

03-MAR-07 08:56:44 GMT

(Update for record id(s): 102219655)

UPDATE
======
Hi Maria Eugenia,

We are currently reviewing/researching the situation and will update the SR / call you as
soon as we have relevant information. Thank you for your patience.

Thank You,
Devi
Global Customer Services

STATUS
======
@WIP - Work In Progress

03-MAR-07 09:24:15 GMT

(Update for record id(s): 102219667)

UPDATE
======
Hi Maria Eugenia,

Kindly follow the steps below:

1. Set the environment variable LD_ASSUME_KERNEL=2.4.19

2. Install Patch 5390952 (the Montecito JRE software) into the new 9.2 home

3. Install the base 9.2.0.2 software into the new 9.2 home

4. At the root.sh stage, before running root.sh,
- Change directory to the ORACLE_HOME
- Run the command "rm JRE" to remove the sym link
- Run the command "ln -s $ORACLE_HOME/jre/1.4.2 JRE" to link the
JRE to the Montecito JRE
- Run the commands "cd $ORACLE_HOME/jre/1.4.2/bin" and then the
command "ln -s java jre"
5. Run root.sh

Let me know the results.

Thanks,
Devi

STATUS
======
@CUS

03-MAR-07 09:24:17 GMT

Email Update button has been pressed: Sending email to mriggi@datastar.com.ar.

03-MAR-07 11:49:00 GMT

New info : mriggi@datastar.com.ar
Dear Devi,

First of all, thank you for your response.
I'll be testing your instructions as soon as possible, but I have three questions:

1-Should I deinstall JDK installed from the patch first? (Remember that in note 400227.1, the step 2 indicate that run the supplied OUI
to install Montecito JDK and JRE into the new home 9.2).

2-Do you think that the wrong step is unzip the patchj.zip? (This step is descripted in note:
400227.1 for installing oracle on Linux Itanium)

3-Somebody test this steps you recomend me to do in this way before? I ask you this because I need to know
if this is the definitve solution.

Best regards,
Maria Eugenia

03-MAR-07 14:49:00 GMT

New info : mriggi@datastar.com.ar
Dear Devi,

First of all, thank you for your response.
I'll be testing your instructions as soon as possible, but I have three questions:

1-Should I deinstall JDK installed from the patch first? (Remember that in note 400227.1, the step 2 indicate that run the supplied OUI

to install Montecito JDK and JRE into the new home 9.2).

2-Do you think that the wrong step is unzip the patchj.zip? (This step is descripted in note:

400227.1 for installing oracle on Linux Itanium)

3-Somebody tested this steps you recomend me to do in this way before? I ask you this because I need to know

if this is the definitve solution.

Best regards,
Maria Eugenia

Thank you for the udpate.

The steps which I have mentioned were from the Bug 5390952, Since the
bug is not published, you will not be able to view it in Metalink.

Bug 5390952 - DB 9.2.0.2 INSTALLATION FAILS ON MONTECITO CHIP H/W

I have also added a Remark to the Note 400227.1 about the same and the author of the
Metalink note will review it, please note that you will not be able to view the remark adde
d
by me or by any other user, but you can also add the same remark to the Note 400227.1
or to any Metalink Document for that matter.

Thanks,
Devi

STATUS
======
@CUS

05-MAR-07 12:42:56 GMT

Email Update button has been pressed: Sending email to mriggi@datastar.com.ar.

05-MAR-07 19:03:02 GMT

New info : mriggi@datastar.com.ar
Dear Devi,

The situation is the same.

We cannot install the base 9.2.0.2 (step 3)
$ ./runInstaller
$ Initializing Java Virtual Machine from /tmp/OraInstall2007-03-05_03-38-46PM/jre/bin/java. Please
wait...

$
Remember that the final goal is to install 9.2.0.8.

How can I know what's going on?

Please I need help to resolve this!

Thank you very much.

Maria Eugenia

06-MAR-07 21:37:09 GMT

The customer : mriggi@datastar.com.ar : has uploaded the following file via MetaLink:
C:\Documents_and_Settings\mriggi\Mis_documentos\instalacionitaliano.doc

06-MAR-07 21:45:27 GMT

New info : mriggi@datastar.com.ar
Dear Devi,

Finally I could run the runInstaller. I did the following steps:
I unzip the patchj.zip into a new directory which expand the JRE directory. I linked this JRE with the
j2sdk1.4.1. The j2sdk1.4.1 is a directory from oracle 9.2.0.2.

[root@iamachin Expanded]# ln -s /u01/stage/patch5390952/JRE/ j2sdk1.4.1
[root@iamachin Expanded]# ls -l
total 4
lrwxrwxrwx 1 root root 28 Mar 5 17:43 j2sdk1.4.1 -> /u01/stage/patch5390952/JRE/
dr-xr-xr-x 9 oracle oinstall 4096 Mar 5 17:19 j2sdk1.4.1.ori

Now the runInstaller starts, but cannot advance, because pop up a windows with Inventory in 0, like a bug.

I tested remove the /var/opt/oracle/oraInst.loc and change the oraInventory directory, without
success.

I know that you are doing the best, but I need the correct solution at this time.
Notice that the instructions you sent me doesnt work, and I had to figured out by my self.

Thank you for advance on this issue!

Maria Eugenia

06-MAR-07 23:01:32 GMT

UPDATE
=======

1. Please review NOTE:314422.1 Remote Diagnostic Agent (RDA) 4.3 - Overview . Please upload the results for our review.

Regards,

CTC DB INSTALL

06-MAR-07 23:01:41 GMT

Email Update button has been pressed: Sending email to mriggi@datastar.com.ar.

07-MAR-07 16:26:18 GMT

New info : mriggi@datastar.com.ar
CTC DB INSTALL,

I'll transcript the 400227.1 with the steps I followed:

Solution
Linux Itanium

How to install Oracle RDBMS version 9.2.0.8

To install 9.2.0.2 and then 9.2.0.8 on Linux Itanium, do the following :

[1]. Set the environment variable LD_ASSUME_KERNEL=2.4.19
---------------
MER: cat $HOME/.profile

[oracle@iamachin Disk1]$ more $HOME/.profile
umask 022
set -o vi
export ORACLE_BASE=/u01/app/oracle
export ORACLE_HOME=$ORACLE_BASE/product/9.2.0/
export ORACLE_SID=racdb1
export LD_LIBRARY_PATH=$ORACLE_HOME/lib
export PATH=/u01/app/oracle/product/9.2.0/bin:/usr/bin/X11:/usr/local/bin:/usr/s
bin:/usr/bin:/usr/X11R6/bin:/root/bin:/bin
export DISPLAY=16.179.82.109:0.0
export LD_ASSUME_KERNEL=2.4.19
------------------
[2]. Download Patch 5390952 and run the supplied OUI to install Montecito JDK and JRE into the new 9.2 home
2.1 Unzip the patch
2.2 Start OUI from Patch 5390952 and install JDK into the new 9.2 home
2.3 Start OUI from Patch 5390952 and install JRE into the new 9.2 home

------------------
MER: I made a directory /u01/stage to download patchs and oracle 9.2.0.2 distribution:
[oracle@iamachin stage]$ pwd
/u01/stage
[oracle@iamachin stage $ ls -l
total 1420768
dr-xr-xr-x 6 oracle oinstall 4096 Feb 14 2003 Disk1
dr-xrwxr-x 3 oracle oinstall 4096 Feb 21 2003 Disk2
dr-xrwxr-x 3 oracle oinstall 4096 Feb 21 2003 Disk3
drwxr-xr-x 3 oracle root 4096 Mar 5 17:04 patch5390952
-r-xr-xr-x 1 oracle dba 908 Mar 2 17:19 README.txt

MER: Then I installed JRE and JDK into /u01/app/oracle/product/9.0.2/

[oracle@iamachin 9.2.0]$ pwd
/u01/app/oracle/product/9.2.0
[oracle@iamachin 9.2.0]$ ls -l
total 16
drwxrwxr-x 9 oracle oinstall 4096 Mar 7 11:05 inventory
drwxrwxr-x 8 oracle oinstall 4096 Mar 7 11:06 jdk
drwxrwxr-x 3 oracle oinstall 4096 Mar 7 11:05 jre
-rw-r--r-- 1 oracle oinstall 134 Mar 7 11:04 oraInst.loc
------------------

2.4 Download the 9.2.0.2 RDBMS CD's to local disk - the CD's should be unzipped at the same directory level and be called
"Disk1", "Disk2" etc.
MER: OK:

2.5 Change directory to "Disk1" and remove the JRE symbolic link
-----------------
MER:
[oracle@iamachin ~]$ cd /u01/stage/Disk1 (the 9.2.0.2 Disk1 )

I searched all directories and didnt found any JRE symbolic link
-------------

2.6 From the "Disk1" directory, unzip the file patchj.zip that was supplied with Patch 5390952

--------------
MER:
[oracle@iamachin patch5390952]$ ls -l
total 40632
drwxrwxr-x 8 oracle oinstall 4096 Jul 17 2006 JRE
-r-xr-xr-x 1 root root 41555535 Mar 2 17:19 patchj.zip
[oracle@iamachin patch5390952]$ pwd
/u01/stage/patch5390952

AT THIS TIME I HAVE TWO JRE DIRECTORIES: THIS ONE and the installed in $ORACLE_HOME directory
(???)
------------------------
[3]. Install 9.2.0.2 into the new 9.2 home by running OUI (./runInstaller) from "Disk1"

-----------
MER:
cd /u01/stage/Disk1
./runInstaller

It didnt worked.

So I figured out that linking the jre whit the jre supplied in patch OUI
started.
/u01/stage/Disk1/stage/Components/oracle.swd.jre/1.4.1.0.0/1/DataFiles/Expanded/j2sdk1.4.1 -> /u01/stage/patch5390952/JRE/

Now the OUI starts but I have problems with the inventory. Please see the document that I've attached
with the screen shots.
----------------------

Please can you review this with the person wrote the note:400227.1 or the person who installed 9.2.0.2 into
this platform ?(linux with montecito processor)

Thank you for advance on this issue.

Regards
Maria Eugenia

Text continued in next action...

07-MAR-07 16:27:17 GMT

Text continued from previous action...

08-MAR-07 01:25:08 GMT

(Update for record id(s): 102348762)

UPDATE
======
Hi Maria Eugenia,

Thanks for your continued patience as we work to deliver a solution. Continued research i
s underway. Please standby for an update shortly.

Best Regards,
Devi
Global Customer Services

STATUS
======
@WIP - Work In Progress

08-MAR-07 04:58:47 GMT

(Update for record id(s): 102351159)

UPDATE
======
Hi Maria Eugenia,

I have reviewed the installation document which you have uploaded in the SR.

You are getting the inventory screen because this is the first installation in this box.

To determine where oraInventory is created, you can read
/var/opt/oracle/oraInst.loc or /etc/oraInst.loc depending upon the Paltform.

The contents of oraInst.loc file will look something like this..(this is an example)

inventory_loc=/oracle/product/oraInventory
inst_group=dba

--> inventory_loc tells opatch wherhe oraInventory is located

--> inst_group = Oracle installation group --- this is the group that was specified while
installing 9.2

Central Inventory
-----------------------
Central inventory (oraInventory) is an inventory that lists ORACLE_HOMEs installed in the system
using this inventory. Each central inventory consists of a file called inventory.xml, which
contains the list of OrcleHomes installed using this central inventory.

Local Inventory
------------------------
Local inventory resides inside the 'inventory' subdirectory within each ORACLE_HOME. This
inventory contains, among other things, a file called comps.xml, which contains all the
components as well as patchsets or interim patches installed in the ORACLE_HOME.

You can proceed with the installation.

Thanks,
Devi

STATUS
======
@CUS

08-MAR-07 04:58:49 GMT

Email Update button has been pressed: Sending email to mriggi@datastar.com.ar.

08-MAR-07 18:44:04 GMT

New info : mriggi@datastar.com.ar
Dear Devi,

I know about the /var/opt/oracle/oraInst.loc.
The problem is when I press next button and pops up a window with an alarm about the inventory, that dont let me going on. Thats
wrong! Please, look at the last window I ve attached in document:
instalacionitaliano.doc.
What can I do to solve this?

Did I understand in the right way the document 400227.1? Please, look at the steps I did to install,
with detail, and tell me if you see something wrong.

I 'm worried about this, so I appreciate so much your help!

Regards,
Maria Eugenia

09-MAR-07 10:29:21 GMT

(Update for record id(s): 102397645)

UPDATE
======
Hi Maria Eugenia,

Are you able to click on the 'OK' button of the alert and then proceed with the
installation further?

Can you upload the installation log file generated?

Yes you are following the note:400227.1 correctly.

Thank You,
Devi

STATUS
======
@CUS

LA COSA ES QUE DIRECTAMENTE NO TE TIRA ERROR Y NO TE DEJA SEGUIR INSTALANDO.